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Big Pal from Pal's Sudden ServicePhoto: Pal's Sudden Service
Pal's Sudden Service

Big Pal

  • Signature

The flagship burger: a 5.33-ounce all-beef patty with mayo, lettuce, tomato and white onion. It is simple and fresh, and it arrives fast, which is the whole point of a place called Sudden Service. Add cheese or bacon, or make it a double, if you want more.

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The story

Fred Barger went to a restaurant convention in Chicago in 1955, met Ray Kroc and Fred Turner, studied how the first McDonald’s was being built, and opened his own place in Kingsport, Tennessee, a year later. Pal’s never spread far from the Tri-Cities, and it is famous out of all proportion to its size for one thing: in 2001 it became the first restaurant company to win the Malcolm Baldrige National Quality Award, on the strength of flashcards, quizzes and more than two hundred hours of training per employee.

What’s inside

Make it at home

There is no copycat of the Big Pal yet. Until there is, these recipes on the site come closest to it, judged by what goes into the bun.

Similar burgers at other chains

Built around the same things as the Big Pal.

More from Pal's Sudden Service

About Pal's Sudden Service

  • United States
  • Since 1956
  • $

Fred “Pal” Barger went to a restaurant convention in Chicago in 1955, met Ray Kroc and Fred Turner, and studied how the first McDonald’s was being built and equipped. A year later he opened the first Pal’s in Kingsport, Tennessee. The chain has stayed close to home ever since, concentrated in the Tri-Cities region.

About 30 drive-thrus in northeast Tennessee and southwest Virginia, around the Tri-Cities.

The full Pal's Sudden Service burger menu and story →

Not affiliated with Pal's Sudden Service. Trademarks belong to their owners. The photo is credited under it and is used to illustrate this menu item; it comes down on request.